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Give Your Browser A Health Check

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Even if your browser seems to be running fine, there may be problems lurking under bonnet. We reveal seven ways to check everything’s working okay

Check that Flash Player is working

Flash is the cause of many browser problems, from videos bot playing to freezes and crashes. For this reason, it’s essential that you have the latest version of Flash Player installed on your browser and working properly. To check this, go to Adobe’s support page ‘Flash Player Help/Find version’.

In Step 1, at the top of the page, you should see an animation of a ball rolling back and forth across your screen. This shows that Flash is running on your system. If you only see a blank box, you’ll need to install Flash Player using the link provided in Step 4 of the article (get.adobe.com/flashplayer).

Check that Flash Player is working

Check that Flash Player is working

Step 2 tells you which version of Flash you currently have installed, for example 11.06.602. check that this matches the latest version available for your operating system and browser, as listed in Step 3. If not, you’ll need to updated it (if you use chrome, Flash will do this automatically as soon as a new version becomes available).

Make sure your plug-ins are secure

Security holes in browser plug-ins such as Java and Adobe reader allow hackers to spread malware and steal your data. Software developers are usually swift to fix these holes, but if you don’t update your plug-ins accordingly, then your browser will be vulnerable to attacks. Qualys BrowserCheck (https://browsercheck.qualys.com) is a free tool that scans your browser and plug-ins, looking for outdated versions and other security problems. Just install the Qualys add-on and it will detect and alert you to insecure plug-ins, and provide a link to fix the problem, if available. For example, Qualys warned us of a “critical vulnerability” in the latest version of Adobe Reader, for which no fix had yet been issued, so we disabled it. Firefox now has its own built-in PDF viewer, anyway.

Qualys BrowserCheck is a free tool that scans your browser and plug-ins, looking for outdated versions and other security problems

Qualys BrowserCheck is a free tool that scans your browser and plug-ins, looking for outdated versions and other security problems

To save time, Qualys now lets you check all your browsers at once by choosing ‘Intermediate scan’ from its ‘Scan type’ menu. You can see the individual results by clicking each browser’s icon.

If you use Firefox, you can also try Mozilla’s own plug-in checker (bit.ly/plugin313), which lets you update insecure versions with a single click.

Test your browser for HTML5 support

More and more website now use HTML5, including the recently re-launched Gov, so it’s vital that your browser supports the technology, or you won’t be able to properly view content. The HTML5 Test (html5test.com) awards your browser a score out of 500 based on how well it handles different HTML5 elements, such as audio, video and online forms.

Currently, the top-rated browser is Maxthon, with 402 points out of 500, while the worst is, unsurprisingly, Internet Explorer 6, with a mere 26.

An alternative HTML5 test is the Peacekeeper Futuremark (peacekeeper.futuremark.com) which runs a series of HTML5 graphics in your browser, including videos and games, so you can see for yourself how quickly and smoothly it copes with them. The test can be run in any browser, and across all platforms including tablets and phones.

Test your browser for HTML5 support

Test your browser for HTML5 support

Monitor your browser’s memory usage

If your browser is using too much memory, it may become slow and unresponsive, and even crash. You can check that Chrome isn’t consuming excess memory by typing about: memory or chrome: //memory into the address bar to open the ‘About memory’ page. This tells you the total amount of memory being used by Chrome, as well as the amount used by individual processes, such as tabs, extensions and plug-ins. You can then identify processes that hog a lot of memory, and close or disable them.

To check Firefox’s memory consumption in Windows 7 and Vista, go to Start, type taskmgr and press Enter. Click the Resource Monitor button on the Performance tab, click Memory and look in the Working Set column to see the current memory usage for firefox.exe. In Windows XP, just press Ctrl+Alt+Del to open the Task Manager and click the Processes tab.

To check Firefox’s memory consumption in Windows 7 and Vista, go to Start, type taskmgr and press Enter

To check Firefox’s memory consumption in Windows 7 and Vista, go to Start, type taskmgr and press Enter

You can prevent Firefox from using too much memory by installing Memory Restart (bit.ly/memory313), which automatically restarts the browser when usage reaches a certain level.

Check you have the latest version of Java

Since it was reported that cybercriminals were exploiting flaws in Java to spread malware, many browsers and users have sensibly disabled the plug-in. last month, Java developer Oracle released a Critical Patch Update that fixed 50 vulnerabilities in Java 7 (bit.ly/java313), but some security experts still advise caution. However, because a lot of sites still use Java to display content, you may want to keep it installed and turn it on manually only when you need it. For example, Chrome gives you a ‘Run this time’ option when Java is required. In Firefox, you can temporarily enable it by going to Tools Add-ons, Plugins.

To make sure you have the most up-to-date and secure version of Java installed, go to Java Tester (javatester.org) and click ‘Test the version of Java your browser is using’. The version number will appear in a pink rectangle. Scroll down the page to check it’s the latest Java release; if not, then update it immediately.

View your Firefox Health Report 

Firefox 20 will introduce a feature called Firefox Health Report (FHR), which collects data (anonymously) about your browser and sends it to Mozilla for development purposes. The report will monitor Firefox’s performance on your PC, including how long particular tasks take, and record “Wear and Tear” data, such as how often Firefox crashes. You’ll be able to view the Health Report data by typing about: health report into the address bar, although this information will take some time to gather.

You can currently preview the Health Report by downloading the Nightly version of Firefox (nightly.mozilla.org), though you should be aware that this is a developer build and may be unstable. To check that Health Report is turned on, go to Tools, Options, Advanced, Data Choices and ensure the Enable Nightly Health Report box is ticked. You can find out more about FHR by reading Mozilla’s FAQ at bit.ly/fhr313.

You can currently preview the Health Report by downloading the Nightly version of Firefox, though you should be aware that this is a developer build and may be unstable

You can currently preview the Health Report by downloading the Nightly version of Firefox, though you should be aware that this is a developer build and may be unstable

Compare your browser’s speed and security

Find out whether you’re using the fastest and most secure browser possible at BrowserScope (www.browserscope.prg). This community-based “profiling” site runs browsers through a series of tests for security, speed and display quality, and awards each one a score out of 100. You can test your own browser and add the results to Browserscope’s records by clicking ‘How Does Your Browser Compare?’ then ‘Run All Tests and Share the Results’.

The thorough analysis takes about four minutes to complete, though you can also run individual tests. At the end, Browserscope will show you how your results compare with other browser. Currently, Chrome 24 tops the table with 75 points out of 100, while mobile browsers lag some way behind.

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