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Microsoft Exchange Server 2010 : Managing Mailbox and public Folder Databases (part 1) - Mounting and Dismounting Databases

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Now that you know how to create and use databases, let's look at some general techniques you'll use to manage databases.

Note

These techniques apply only to active mailbox databases and to public folder databases.

Mounting and Dismounting Databases

You can access only databases that are mounted. If a database isn't mounted, the database isn't available for use. This means that an administrator has probably dismounted the database or that the drive on which the database is located isn't online. It could also mean that the Exchange Information Store service is not running or that the drive, log drive, or both are online but out of disk space.

Note

A dismounted database can also indicate that there are problems with the database, transaction log, and system files used by the database. During startup, exchange Server 2010 obtains a list of database files registered in Active Directory and then checks for the related files before mounting each database. If files are missing or corrupted, exchange Server 2010 will be unable to mount the database. Exchange Server 2010 then generates an error and logs it in the application event log on the exchange server. A common error is event ID 9547. An example of this error follows:

The Active Directory indicates that the database file
D:\Exchsrvr\mdbdata\Marketing.edb exists for the Microsoft Exchange
Database; however, no such files exist on the disk.

This error tells you that the exchange database (Marketing.edb) is registered in Active Directory but exchange Server 2010 is unable to find the file on the disk. When exchange Server 2010 attempts to start the corrupted mailbox database, you'll see an additional error as well. The most common error is event ID 9519. An example of this error follows:

Error 0xfffffb4d starting database Marketing on the Microsoft
Exchange Information Store.

This error tells you that exchange Server 2010 couldn't start the Marketing database.  If you are unable to restore the database file, you can create a copy of all database files and store them elsewhere and then re-create the database structures in the exchange Management Console by mounting the database. When you mount the database, exchange Server 2010 creates a new database file. As a result, the data in the original database files (and not the copies) is lost and cannot be recovered. Exchange Server 2010 displays a warning before mounting the database and re-creating the database file. Click Yes only when you are absolutely certain that you cannot recover the database.

Be sure you don't overwrite the database files containing the data you want to try to recover. You can still work on the database while users access the newly created empty database. This is effectively a dial-tone database that you are creating. Then, take the damaged database file elsewhere, run repair, make the database consistent, and then use it to complete the dial-tone recovery process.

If you can't restore or repair a database and you need as much of the data as you can get back, you might have clients in cached or offline mode with viable copies of the data that can be exported and imported.

Determining the Status of Databases

Mailbox and public folder databases have several associated states, including

  • Mounted

  • Dismounted

  • Backup In Progress

  • Online Maintenance In Progress

  • Replication In Progress

You can determine the status of a database by following these steps:

  1. In the Exchange Management Console, expand the Organization Configuration node, and then select the related Mailbox node.

  2. On the Database Management tab, you should see a list of available databases. The icon to the left of the database name indicates the mount status. If the icon shows a gray down arrow, the database isn't mounted. If the icon shows a question mark, the database is in an unknown state. If the database shows a mailbox or folder, the database is mounted.

  3. To determine the status of the database, right-click the database, and then select Properties. In the Properties dialog box, the status is listed on the General tab.

In the Exchange Management Shell, you can determine the status of all databases or specific databases using the Get-MailboxDatabase and Get-PublicFolder-Database cmdlets. Example 1 provides the syntax and usage for these cmdlets. To see status details, you can specify the status flags associated with each state you want to see as part of the formatted output. In the example, the Mounted, Dismounted, Backup In Progress, Online Maintenance In Progress, and Replication In Progress status values are then listed as True or False.

Example 1. Getting database status details

Syntax

Get-MailboxDatabase [-Identity MailboxDatabase | -Server Server]
[-DomainController DCName]
[-DumpsterStatistics <$true | $false>]
[-IncludePreExchange2010 <$true | $false>]
[-Status <$true | $false>] | format-table Name, Mounted,
BackupInProgress, OnlineMaintenanceInProgress

Get-PublicFolderDatabase [-Identity PublicFolderDatabase |
-Server Server] [-DomainController DCName ]
[-IncludePreExchange2010 <$true | $false>]
[-Status <$true | $false>] |
format-table Name, Mounted, BackupInProgress,
OnlineMaintenanceInProgress, ReplicationInProgress


Usage for specific database and server

Get-MailboxDatabase -Identity "Eng DB"
-Status | format-table Name,
Mounted, BackupInProgress, OnlineMaintenanceInProgress


Usage for all databases on a server

Get-MailboxDatabase -Server "CORPSVR127" -Status | format-table
Name, Mounted, BackupInProgress, OnlineMaintenanceInProgress


Usage for all databases

Get-MailboxDatabase -Status | format-table Name,
Mounted, BackupInProgress, OnlineMaintenanceInProgress

Dismounting and Mounting Databases

Before you perform maintenance on a Mailbox server in a database availability group, you should perform a server switchover so that the server's active databases are transitioned and made active on one or more other servers in the group. You might also want to suspend replication or block activation of passive copies on the server being maintained. For public folder databases or mailbox databases that are not part of an availability group, you should rarely dismount an active database, but if you need to do so, follow these steps:

  1. In the Exchange Management Console, expand the Organization Configuration node, and then select the related Mailbox node.

  2. On the Database Management tab, you should see a list of available databases. The icon to the left of the database name indicates the mount status. If the icon shows a gray down arrow, the database is already dismounted.

  3. Right-click the database you want to dismount, select Dismount Database, and then confirm the action by clicking Yes. Exchange Server dismounts the database. Users will no longer be able to access the database and work with their server-based folders.

After you've dismounted a database and performed maintenance, recovery, or other procedures as necessary, you can remount the database by right-clicking the database in the Exchange Management Console and then selecting Mount Database.

In the Exchange Management Shell, you can dismount and mount databases using the Dismount-Database and Mount-Database cmdlets, respectively. Example 2 provides the syntax and usage for these cmdlets.

Example 2. Dismounting and mounting databases

Syntax

Dismount-Database -Identity DatabaseIdentity
[-DomainController FullyQualifiedName]

Mount-Database -Identity DatabaseIdentity
[-AcceptDataLoss <$true | $false>] [-DomainController FullyQualifiedName]
[-Force <$true | $false>]


Usage for dismounting a database

Dismount-Database -Identity "Eng DB"


Usage for mounting a database

Mount-Database -Identity "Eng DB"

Specifying Whether a Database Should Be Automatically Mounted

Normally, Exchange Server automatically mounts databases on startup. You can, however, change this behavior. For example, if you're recovering an Exchange server from a complete failure, you might not want to mount databases until you've completed recovery. In this case, you can disable automatic mounting of databases.

To enable or disable automatic mounting of a database, complete the following steps:

  1. In the Exchange Management Console, expand the Organization Configuration node, and then select the related Mailbox node.

  2. On the Database Management tab, right-click the database you want to work with, and then select Properties.

  3. On the Maintenance tab, do one of the following and then click OK:

    1. To ensure that a database isn't mounted on startup, select the Don't Mount This Database At Startup check box.

    2. To mount the database on startup, clear the Don't Mount This Database At Startup check box.

In the Exchange Management Shell, you can enable or disable automatic mounting at startup using the Set-MailboxDatabase and Set-PublicFolderDatabase cmdlets. Example 3 provides the syntax and usage for controlling automatic mounting.

Example 3. Controlling automatic mounting

Syntax

Set-MailboxDatabase -Identity DatabaseIdentity
-MountAtStartup <$true | $false>

Set-PublicFolderDatabase -Identity DatabaseIdentity
-MountAtStartup <$true | $false>


Usage

Set-MailboxDatabase -Identity "Eng DB"
-MountAtStartup $false
Other  
  •  Microsoft Exchange Server 2010 : Using Public Folder Databases (part 4) - Configuring Public Folder Referrals, Recovering Deleted Items from Public Folder Databases
  •  Microsoft Exchange Server 2010 : Using Public Folder Databases (part 3) - Configuring Public Folder Replication
  •  Microsoft Exchange Server 2010 : Using Public Folder Databases (part 2) - Setting Public Folder Database Limits
  •  Microsoft Exchange Server 2010 : Using Public Folder Databases (part 1) - Creating Public Folder Databases
  •  Microsoft Exchange Server 2010 : Working with Active Mailbox Databases (part 3) - Recovering Deleted Mailboxes , Recovering Deleted Items from Mailbox Databases
  •  Microsoft Exchange Server 2010 : Working with Active Mailbox Databases (part 2) - Setting Mailbox Database Limits and Deletion retention
  •  Microsoft Exchange Server 2010 : Working with Active Mailbox Databases (part 1) - Creating Mailbox Databases
  •  Microsoft Exchange Server 2010 : Managing Public Folder Settings (part 3) - Manipulating, Renaming, and Recovering Public Folders
  •  Microsoft Exchange Server 2010 : Managing Public Folder Settings (part 2) - Granting and Revoking Send As Permissions for Public Folders, Propagating Public Folder Settings and Data
  •  Microsoft Exchange Server 2010 : Managing Public Folder Settings (part 1) - Setting Client Permissions
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