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Windows 8 : Configuring, managing, and troubleshooting connections (part 1) - Troubleshooting network problems

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Troubleshooting network problems

Microsoft has built solid troubleshooting utilities over the years, and the general tools built into Windows 8 have made the client experience of repairing network connections straightforward for most users. However, issues outside the computer, including problems with switching or other hardware, remain problems for the IT staff to troubleshoot.

To view information about current connections, navigate to the Network and Sharing Center and complete the following steps:

  1. Open Control Panel by choosing the Settings charm while in the Desktop application.

  2. Select Network And Internet.

  3. Select Network And Sharing Center.

    Here you will see the current connections in use, the type of each connection, and what type of network it is accessing. The networks available are:

    • Home Or Work Network This network type is password-protected and can be more secure than an open or a public network.

    • Public Network This type of network is typically found in public places such as hotel rooms or coffee shops; access data over this network type at your own risk.

Network And Sharing Center

Figure 1. Network And Sharing Center

The sharing of devices and connections in Windows was improved in Windows 7, and these items have persisted in Windows 8 to provide easier access to resources and other network-specific items. Two of the features that stand out are:

  • Manage Default Printers When using a mobile computer, you can make devices on one network, such as a printer or a shared drive, visible when your computer connects to that network. These devices become unavailable when that connection is broken or the computer is moved to another network.

  • HomeGroups Computers connected to the same Home network can share resources by connecting to a homegroup. The group has a password that each member must enter to join. When joined to the group, shared resources are managed within the homegroup while a user is on that network.

For example, Joe has a new laptop that is running Windows 8 that he uses both at work and at home. While he is at work, he is connected to a corporate network, contoso.local, on which he can see the printers he can use. When Joe leaves work and connects to his wireless home network, the printers that were available at the office are no longer available. In fact, they are not even visible to Joe. This is how Manage Default Printers works: when a service or device is associated with a specific network, it will not be visible when disconnected from that network.

Homegroups work in a similar way but require the network type to be a home network. When Joe connects to his home network, Windows 8 detects that a homegroup is available for him to access. The files and printers on the home network are available to him because he is a member of the group.

Creating a location-aware device requires a portable computer or tablet. To configure these options, complete the following steps:

  1. Open Devices And Printers by searching for it on the Start screen or by selecting Settings and then Devices And Printers.

  2. Select any printer that is installed on the computer.

  3. Select Manage Default Printers.

  4. Select Change My Default Printer When I Change Networks.

  5. In the Select Network list, choose a network.

  6. In the Select Printer list, choose a printer that’s available when it is on the selected network.

  7. Tap or click Add.

  8. Repeat steps 5 through 7 for additional networks and printers to set as default.

  9. Tap or click OK in the Manage Default Printers dialog box when finished.

To create a homegroup, complete the following steps:

  1. On the Start screen, select the Settings charm.

  2. Select Change PC Settings.

  3. On the PC Settings screen, select HomeGroup in the navigation pane on the left side of the screen. Change the sharing setting for any type of content you want to share from Off to On. The following content types are available to share:

    • Documents

    • Music

    • Pictures

    • Videos

    • Printers And Devices

    • Media Devices

When the sharing settings have been configured, decide who is allowed to join your homegroup. To allow someone into a group, give him or her the password displayed under Membership on the HomeGroup screen. Anyone who joins this homegroup will have access to all items enabled for sharing.

You can belong to only one homegroup. If you want to join another homegroup, you must leave the group you are currently using. Once you have done this, you can join another group by completing the following steps:

  1. Search for HomeGroup on the Start screen.

  2. Select Settings.

  3. Select HomeGroup and tap or click Join Now.

  4. Type the password for the homegroup and tap or click OK.

If no other homegroups exist when you leave a group, you see the option to create one instead of the option to join one.

Other  
  •  Windows 8 : Configuring and using Remote Desktop (part 3) - Programs, Experience, Advanced
  •  Windows 8 : Configuring and using Remote Desktop (part 2) - Opening the Remote Desktop application - General, Display, Local Resources
  •  Windows 8 : Configuring and using Remote Desktop (part 1) - Configuring Remote Desktop
  •  Windows 8 : Working with Remote Assistance - Initiating Remote Assistance, Providing remote assistance
  •  Windows 8 : Managing authorization and access rights (part 4) - Run As,Using and managing certificates
  •  Windows 8 : Managing authorization and access rights (part 3) - Running tasks as administrator and user account control
  •  Windows 8 : Managing authorization and access rights (part 2) - Local Security Policy console
  •  Windows 8 : Managing authorization and access rights (part 1) - Assigning user rights
  •  Windows 8 : Determining who’s who through authentication (part 5) - Logging on by using a picture password,Using a personal identification number for authentication
  •  Windows 8 : Determining who’s who through authentication (part 4) - Managing credentials in Windows 8 by using Credential Manager,Configuring a Microsoft account for use with Windows
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